# Genluno > Genluno answers your portal leads on WhatsApp in about 60 seconds, qualifies budget and locality, and books the site visit. For Indian brokers. Genluno is a WhatsApp AI sales rep for Indian real-estate brokers and small brokerages. Pronunciation: Genluno is pronounced Jen-loo-noh. Last updated: 2026-10-20 - Not an agency: Genluno is software (SaaS) for real estate brokers, sold as a monthly subscription. - Company: GENLUNO · Registered MSME (Udyam: UDYAM-BR-07-0085324). Founded 2026-08-30. - Founder: Abhishek Bharti, Founder (https://abhishekbharti.com/) - Contact: support@genluno.com · WhatsApp/phone +91 88939 67975 · https://genluno.com/get-started ## Product facts - How leads arrive: the broker forwards portal lead emails to their brokerage's unique leads-…@genluno.xyz address, shown in the Genluno dashboard. No Gmail sign-in and no mailbox access: Genluno only sees the lead emails the broker forwards - Lead sources today: 10 property portals: 99acres, MagicBricks, Housing.com, NoBroker, Square Yards, PropTiger, RealEstateIndia, Makaan, CommonFloor and Sulekha - Coming soon: Meta lead ads and website forms. No Zapier, CRM or webhook integrations - First WhatsApp reply in about 60 seconds after a forwarded portal lead email lands, day or night - The first message is an English or Hindi WhatsApp template with the buyer's first name and the brokerage name, sent from Genluno's one shared official WhatsApp Business number. Dedicated numbers aren't available yet - After the buyer replies, Genluno's AI answers in English, Hindi or Hinglish (no other languages) and qualifies budget, locality, timeline and buy-vs-rent - Visit booking: Genluno offers three open slots from the broker's visit hours, books the one the buyer picks, confirms it on WhatsApp and emails the broker - A repeat enquiry from the same buyer is skipped, not merged - Chat takeover: the broker can step into any WhatsApp chat from the dashboard; the AI pauses and resumes a few minutes after the broker's last message, or at once when handed back. Typed replies only inside WhatsApp's 24-hour window - After the visit (Brokerage plan): the broker marks each visit done, negotiating, won or lost (with a reason); reports show reply, visit and win rates by portal and locality - Hot-buyer alerts (a buyer enquiring on another portal) and a no-show risk on each booked visit - Not available yet: buyers can't confirm or reschedule a visit by replying - Two plans (Solo, Brokerage) from ₹2,499/month or ₹24,990/year after a 5-day free trial that starts instantly, no card needed ## Key terms - WhatsApp lead response: replying to a new property enquiry on WhatsApp, not only by call or email. Genluno sends the first reply about 60 seconds after a forwarded portal lead email lands - Lead qualification: finding out the buyer's budget, preferred locality, timeline and whether they want to buy or rent, from a normal WhatsApp chat - Site visit scheduling: offering the buyer three open slots from the broker's visit hours, booking the one they pick and confirming it on WhatsApp - Portal leads: enquiries from the 10 supported property portals, delivered to Genluno by forwarded lead emails ## Pricing (INR per month, no GST) - Solo ₹2,499/month or ₹24,990/year (Founding 100 prices, list ₹2,999/month or ₹29,990/year) and Brokerage ₹4,999/month or ₹49,990/year (Founding 100 prices, list ₹6,999/month or ₹69,990/year). - Founding 100: founding prices are locked for 12 months from your first founding payment. The offer closes once 100 paying brokers have signed up, or on 31 December 2026, whichever comes first. Billed monthly or yearly, chosen at signup - Solo: 10 portals by email forwarding; WhatsApp reply in about 60 seconds in English, Hindi or Hinglish; Budget, locality and timeline qualification; Site-visit slots offered to the buyer; Take over any WhatsApp chat from your dashboard; Hot-buyer alerts and no-show warnings; Broker alerts by email; 1 agent (team member); Replies from Genluno's shared WhatsApp number; Meta Lead Ads, forms, Zapier and CRM coming soon - Brokerage: Everything in Solo; Visit-to-deal tracker: visits, negotiations, deals won and lost; Portal and locality reports: which portal turns into deals; Monday WhatsApp summary of your leads, visits and deals; First-message testing: Genluno favours the opener buyers reply to; City benchmarks switched on (Delhi NCR and Mumbai); We set up lead forwarding for all your portals with you; Priority support on WhatsApp; Monthly review call on your portal, visit and deal numbers - Every plan: leads from all 10 supported portals via forwarded emails, no monthly lead cap; replies go from Genluno's shared WhatsApp number. Solo is the rep (reply, qualify, book, takeover, alerts); Brokerage adds the deal tracker, portal and locality reports, a Monday WhatsApp summary, first-message testing, benchmarks and hands-on help from the Genluno team. The 5-day trial includes everything in Brokerage - Plans don't auto-charge. We remind you before your billing period ends and you renew in one click. - Refunds: If you ask for a refund, we first offer you 15 extra days free. If you still want to cancel, we refund the unused part of your fee to your original payment method within 10 business days. Email support@genluno.com to ask. - Prices shown are final. Genluno is not yet GST-registered, so no GST is added. - Free trial: 5 days, starts instantly when you sign up, no card needed - Full details: https://genluno.com/pricing ## FAQ ### How fast does Genluno reply? The first WhatsApp message goes out in about 60 seconds after a lead lands, day or night. ### How quickly should a broker reply to a 99acres or MagicBricks lead? As fast as you can. A Harvard Business Review study of 1.25 million online sales leads found that companies replying within an hour were nearly seven times as likely to qualify the lead as those that waited one hour more. Genluno sends the first WhatsApp reply in about 60 seconds. ### Which lead sources work? 99acres, MagicBricks, Housing, NoBroker, Square Yards, PropTiger, RealEstateIndia, Makaan, CommonFloor and Sulekha, all in one pipeline: you forward their lead emails to Genluno. Meta lead ads and website forms are coming soon. ### Do I need my own WhatsApp Business number? No. Messages go out from Genluno's shared official WhatsApp Business number, so there's nothing to set up. The first message is an English or Hindi template with the buyer's first name and your brokerage name. A dedicated number isn't available yet. ### How does the trial work? Create an account with your email and mobile number. Your 5-day free trial starts instantly and needs no card. After that you pick Solo or Brokerage; see the pricing page. ### What does it actually do on the chat? It qualifies budget, locality, timeline and buy-vs-rent from natural WhatsApp chat, then offers three visit slots, books the one the buyer picks and emails you. ## Genluno vs a WhatsApp chatbot - Lead sources: Genluno — 10 property portals (Meta lead ads and website forms coming soon); typical chatbot — WhatsApp only - First reply: Genluno — Sends the first WhatsApp reply itself, in about 60 seconds, on a new portal lead; typical chatbot — When someone messages you - Qualification: Genluno — Budget, locality, timeline, intent; typical chatbot — Optional - Site visit: Genluno — Books the slot and emails the broker; typical chatbot — Rarely - WhatsApp number: Genluno — Genluno's shared WhatsApp Business number, nothing to set up; typical chatbot — Often the broker’s own WABA - Reliability: Genluno — Sends each buyer one first message (a repeat enquiry is skipped); a rule-based backup keeps the chat moving; typical chatbot — Varies by tool ## Genluno vs a real estate CRM - A new portal lead arrives: Genluno — Genluno sends the first WhatsApp reply itself, in about 60 seconds; typical real estate CRM — The lead is stored and your team is reminded to call - Qualifying the buyer: Genluno — Asks budget, locality and timeline in the WhatsApp chat; typical real estate CRM — Left to your team - Booking the site visit: Genluno — Offers three slots and books the one the buyer picks; typical real estate CRM — Your team arranges it by phone or chat - Getting started: Genluno — Forward your portal lead emails; there is no CRM to learn; typical real estate CRM — Usually needs setup, data entry and training - Best for: Genluno — Answering every portal lead fast and booking visits; Brokerage also tracks visits to won or lost deals; typical real estate CRM — Tracking a larger team's pipeline, inventory and follow-ups ## Links - Home: https://genluno.com/ - About and founder: https://genluno.com/about - Product: https://genluno.com/products - How it works: https://genluno.com/how-it-works - Compare: https://genluno.com/compare - Integrations: https://genluno.com/integrations - Cities served: https://genluno.com/real-estate-leads (Mumbai, Delhi NCR, Bengaluru, Chennai, Hyderabad, Pune, Kolkata, Ahmedabad) - Pricing: https://genluno.com/pricing - Blog: https://genluno.com/blogs - Contact: https://genluno.com/contact - Get started: https://genluno.com/get-started - Privacy: https://genluno.com/privacy - Terms: https://genluno.com/terms - Data policy: https://genluno.com/data-policy - Sitemap: https://genluno.com/sitemap.xml ## Integrations - [99acres](https://genluno.com/integrations/99acres): Reply to 99acres leads on WhatsApp in about 60 seconds - [MagicBricks](https://genluno.com/integrations/magicbricks): Reply to MagicBricks leads on WhatsApp in about 60 seconds - [Housing.com](https://genluno.com/integrations/housing): Reply to Housing.com leads on WhatsApp in about 60 seconds - [NoBroker](https://genluno.com/integrations/nobroker): Reply to NoBroker leads on WhatsApp in about 60 seconds - [Square Yards](https://genluno.com/integrations/square-yards): Reply to Square Yards leads on WhatsApp in about 60 seconds - [PropTiger](https://genluno.com/integrations/proptiger): Reply to PropTiger leads on WhatsApp in about 60 seconds - [RealEstateIndia](https://genluno.com/integrations/realestateindia): Reply to RealEstateIndia leads on WhatsApp in about 60 seconds - [Makaan](https://genluno.com/integrations/makaan): Reply to Makaan leads on WhatsApp in about 60 seconds - [CommonFloor](https://genluno.com/integrations/commonfloor): Reply to CommonFloor leads on WhatsApp in about 60 seconds - [Sulekha](https://genluno.com/integrations/sulekha): Reply to Sulekha leads on WhatsApp in about 60 seconds - [Meta Lead Ads](https://genluno.com/integrations/meta-lead-ads): Meta Lead Ads on WhatsApp: coming soon - [Website Forms](https://genluno.com/integrations/website-forms): Website form leads on WhatsApp: coming soon ## Latest articles - [Reviving 90-Day-Old Portal Leads Without Annoying Them](https://genluno.com/blogs/reviving-90-day-old-portal-leads-without-annoying-them): A folder of three-month-old portal leads isn't dead, it's just untouched — here's a respectful message set and spacing plan to reopen those conversations. Includes English, Hindi and Hinglish scripts, a follow-up cadence, and where Genluno fits into the workflow. - [Follow Up After Property Site Visit: A 72-Hour Plan for Brokers](https://genluno.com/blogs/what-to-send-after-a-site-visit-to-keep-the-deal-moving): A buyer who sees three flats in one weekend remembers the broker who messaged first and specifically. Here's a 72-hour WhatsApp follow-up plan for after a site visit, with scripts for hour 2, hour 36 and hour 72. - [The Day-Before Reminder Message That Saves Your Weekend](https://genluno.com/blogs/the-day-before-reminder-message-that-saves-your-weekend): A well-timed site visit reminder message sent the evening before stops buyers from forgetting Saturday plans. This post gives the exact template, timing and reschedule script to protect your weekend. - [Day 18: How to Schedule Property Site Visits by Thursday for a Full Saturday Diary](https://genluno.com/blogs/how-to-book-saturday-site-visits-by-thursday): A Monday-to-Thursday booking rhythm helps busy brokerages lock Saturday site visits early instead of scrambling on Friday evening. This post lays out the day-by-day steps, a confirmation script, and where Genluno fits into the fast-reply part of the week. - [Site Visits That Actually Happen: Confirmation That Cuts No-Shows](https://genluno.com/blogs/site-visits-that-actually-happen-confirmation-that-cuts-no): A broker who books eight site visits for Saturday and sees three buyers show up is not having a lead problem, that is a confirmation problem. Here is a two-sided confirmation plus same-day reminder routine to fix it. - [Property Locality Preference: Turning 'Anywhere in Noida' Into a Shortlist](https://genluno.com/blogs/locality-preference-turning-anywhere-in-noida-into-a-shortlist): Delhi NCR brokers often get Noida leads with no sector attached, just 'anywhere in Noida.' This post gives a three-message WhatsApp script to turn that vague property locality preference into a two- or three-sector shortlist before booking a site visit. - [Real Estate Buyer Timeline: The Ladder That Separates Browsers From Buyers](https://genluno.com/blogs/timeline-questions-that-separate-serious-buyers-from): A buyer's move-in timeline tells a broker more about seriousness than the first budget figure ever does. This post gives a four-rung timeline ladder and exact WhatsApp wording to use it. - [Qualify Real Estate Leads: Budget, Locality, Timeline, Intent in Order](https://genluno.com/blogs/budget-locality-timeline-intent-the-four-questions-that): New brokers often ask every question at once and lose the buyer halfway through. This post explains why budget, locality, timeline and buy-or-rent intent work best in that exact sequence, with a WhatsApp script you can reuse. - [One Pipeline for 10 Portals: Stop Checking Five Inboxes](https://genluno.com/blogs/one-pipeline-for-10-portals-stop-checking-five-inboxes): A broker on 3+ portals spends Monday morning logging into five separate dashboards to find leads that are already a day old. Here's what that audit looks like, and how to run one pipeline instead. - [Real Estate Website Lead Form: Fields, Routing and a Fast Reply](https://genluno.com/blogs/website-enquiry-forms-that-brokers-actually-follow-up): Most website enquiry forms fail because of routing, not design - the form sits in a shared inbox nobody owns. Here's how to trim the fields, assign an owner, and get a fast WhatsApp reply going until automated routing catches up. - [PropTiger Leads: From Enquiry to Site Visit](https://genluno.com/blogs/proptiger-leads-from-enquiry-to-site-visit): Builder-project channel partners get PropTiger leads for specific projects, but the enquiry email rarely spells out which one. Here's how to match the lead yourself, then let a 60-second WhatsApp reply handle the budget, locality and timeline questions before you offer a site visit. - [Festive Season Real Estate Leads: Navratri Pipeline Checklist for Delhi NCR and Mumbai Brokers](https://genluno.com/blogs/festive-season-leads-preparing-your-pipeline-before-navratri): Navratri to Diwali is the busiest lead season for Indian real estate, and a disorganised pipeline costs brokers real conversions. This one-week checklist helps Delhi NCR and Mumbai brokers get CRM, team and WhatsApp replies festive-ready before the rush starts. - [Square Yards Leads: Qualifying Before You Call](https://genluno.com/blogs/square-yards-leads-qualifying-before-you-call): New-launch project brokers get a flood of Square Yards leads, but most need qualifying before a call is worth making. These four WhatsApp questions sort serious buyers from browsers in under two minutes. - [NoBroker Leads for Brokers: Converting Owner-Direct Renters Who Expect No Brokerage](https://genluno.com/blogs/nobroker-enquiries-converting-owner-direct-seekers): NoBroker leads come in expecting zero commission, which means brokers lose most of them in the first reply. Here is a script-based approach to handling the objection and still closing the rental. - [Real estate lead response in India’s Tier-1 cities](https://genluno.com/blogs/tier-1-cities-real-estate-lead-response): How brokers in Mumbai, Delhi-NCR, Bengaluru, Hyderabad, Chennai, Pune, Kolkata and Ahmedabad should reply, qualify and book visits, locality by locality. - [Real estate lead response in India’s Tier-2 cities](https://genluno.com/blogs/tier-2-cities-real-estate-lead-response): Jaipur, Lucknow, Indore, Chandigarh tricity, Surat, Nagpur, Kochi and Coimbatore: how brokers win portal and ad leads where the market is growing fast. - [WhatsApp first-reply templates for property leads](https://genluno.com/blogs/whatsapp-first-reply-templates-real-estate): Copy-ready English and Hinglish WhatsApp first replies for 99acres, MagicBricks and Housing leads, and what to ask second so the buyer keeps talking. - [NoBroker leads: how to reply in the first minute](https://genluno.com/blogs/nobroker-leads-first-reply): NoBroker enquiries cool off as fast as any other portal lead. A simple first-minute routine, and how to keep all your portals in one queue. - [Square Yards and PropTiger leads: a follow-up routine](https://genluno.com/blogs/square-yards-proptiger-leads-follow-up): Project-led enquiries from Square Yards and PropTiger need a different cadence. A three-touch follow-up routine that converts more of them into visits. - [Cost per site visit: what your portal leads really cost](https://genluno.com/blogs/cost-per-site-visit-portal-leads): Cost per lead tells you what you paid for enquiries. Cost per site visit tells you what you paid for buyers who showed up. How to calculate and lower it. - [Meta lead ads for real estate: how fast to reply and what to say](https://genluno.com/blogs/meta-lead-ads-real-estate-follow-up): Facebook and Instagram lead-ad enquiries are easy to submit and easy to forget. How to reply fast enough to be remembered, and what to say. - [How to forward portal lead emails to Genluno](https://genluno.com/blogs/forward-portal-lead-emails-to-genluno): Most property portals email you each new lead. Forward those emails to your Genluno address and Genluno replies on WhatsApp in about 60 seconds to leads from the 10 portals it supports. - [Site-visit reminder messages that cut no-shows](https://genluno.com/blogs/site-visit-reminder-messages): Three short WhatsApp messages protect a booked visit: confirmation, day-before reminder and a morning-of note. Copy-ready templates included. - [CRM or WhatsApp AI: what a small broker needs](https://genluno.com/blogs/crm-or-whatsapp-ai-real-estate-broker): A CRM stores leads. A WhatsApp AI replies to them. A plain way for small brokerages to decide which problem to fix first. - [Lead follow-up checklist for a solo broker](https://genluno.com/blogs/solo-broker-lead-follow-up-checklist): A one-person brokerage cannot watch every inbox all day. A seven-step checklist that keeps leads moving without living on your phone. - [Housing.com Leads: A Broker's First-Reply Playbook](https://genluno.com/blogs/housing-com-leads-a-broker-s-first-reply-playbook): A step-by-step WhatsApp script for the first three messages to a Housing.com lead, built for rental and resale brokers who need to reply within minutes. Includes the mistakes that quietly kill conversions after a good first reply. - [MagicBricks Leads Follow Up: The First Hour Routine That Stops Them From Going Cold](https://genluno.com/blogs/magicbricks-leads-why-they-go-cold-and-how-to-stop-it): Most MagicBricks leads go cold in the first 60 minutes because brokers reply too late or too generically. Here is the exact first-hour routine to keep enquiries warm and moving toward a site visit. - [How to Reply to 99acres Leads in About 60 Seconds](https://genluno.com/blogs/how-to-reply-to-99acres-leads-in-under-60-seconds): Most 99acres brokers lose leads simply because they check email later than the buyer messages the next broker. This post covers the exact setup, from enquiry to automatic WhatsApp reply, that gets you responding in about 60 seconds. - [What a 5-Minute Delay Really Costs on a Paid Portal Lead](https://genluno.com/blogs/what-a-5-minute-delay-really-costs-on-a-paid-portal-lead): A single 99acres enquiry that goes unanswered for a few hours can quietly erase the ad spend and commission behind it. Here is the rupee-by-rupee walkthrough every independent broker should see once. - [Why a 4-hour reply loses to a 4-minute one](https://genluno.com/blogs/speed-to-lead-real-estate): You paid for that portal lead — then it went cold in minutes. Here's what the first sixty seconds are actually worth, and how to stop missing them.