01
Lead lands
A portal enquiry (forwarded from your email) reaches Genluno. It's checked for repeats, saved and queued for a reply.
How it works
How Genluno answers, qualifies and books a portal lead
A 99acres, MagicBricks or Housing enquiry lands → Genluno replies on WhatsApp in about 60 seconds → qualifies budget, locality, timeline and intent → books the site visit. The same automated loop for each portal lead, at any hour.
02
First touch on WhatsApp
Within about 60 seconds Genluno sends the buyer an English or Hindi WhatsApp template with their first name and your brokerage name, on every plan.
03
Qualify from plain chat
Budget, locality, timeline and buy-vs-rent are read from natural WhatsApp replies — with a simple backup if the AI stalls.
04
Site visit booked
Genluno offers three open slots from your visit hours, books the one the buyer picks, confirms it on WhatsApp and emails you.
FAQ
Questions about how Genluno works
How does Genluno get leads from 99acres and MagicBricks?
Portal enquiries reach Genluno through the portal lead emails you forward to your brokerage's Genluno address. Each lead is checked for repeats, saved and queued for a WhatsApp reply in about 60 seconds.
What language does Genluno use on WhatsApp?
Genluno replies to buyers on WhatsApp in their own language: English, Hindi or Hinglish. It doesn't reply in other regional languages.
What happens if the AI cannot understand a reply?
A rule-based fallback asks the next qualification question directly, so the conversation keeps moving even when the AI doesn't respond.
How is the site visit booked?
When a lead is qualified, Genluno offers three open slots from your visit hours, books the one the buyer picks, confirms it on WhatsApp and emails you.