Step 1
Choose PropTiger as a lead source
In the Genluno dashboard, open Integrations and select PropTiger among your lead sources.
Genluno answers your PropTiger leads on WhatsApp in about 60 seconds: you forward your PropTiger lead emails to your brokerage's Genluno address, and Genluno messages the buyer, qualifies budget, locality and timeline, and books the site visit.
Step 1
In the Genluno dashboard, open Integrations and select PropTiger among your lead sources.
Step 2
Your Genluno dashboard shows your brokerage's unique forwarding address. It looks like leads-a7f3c91b0e42@genluno.xyz. You can add a tag, for example leads-a7f3c91b0e42+proptiger@genluno.xyz; tagged addresses still reach your brokerage.
Step 3
In the email account where PropTiger lead emails arrive, set a rule that forwards lead emails from proptiger.com to your Genluno forwarding address. Forward only lead emails, not newsletters or invoices: any forwarded email that looks like a lead can be treated as one. If you forward from Gmail, Gmail's confirmation code shows in your Genluno dashboard, on the Setup and Integrations pages. Genluno never signs in to your mailbox; it only sees the emails you forward.
Step 4
Genluno picks out lead notification emails from proptiger.com and reads the buyer's name and phone number. When the lead email includes the locality, budget or whether the buyer wants to buy or rent, Genluno's AI uses them and doesn't ask again. If the same buyer enquires again, Genluno skips the later enquiry, so the buyer isn't messaged twice.
Step 5
Within about 60 seconds Genluno messages the buyer on WhatsApp, qualifies budget, locality, timeline and intent, and offers three visit slots from your visit hours; the buyer books one and you get an email. You can follow every conversation in the dashboard.
From the moment the PropTiger lead arrives to a booked site visit, without anyone on your team picking up the phone.
1 · Lead email
From: leads@proptiger.com
2 · WhatsApp, within 60 seconds
3 · Email alert to the broker
Site visit booked
Illustrative example. Names, numbers and messages are fictional.
PropTiger leads usually centre on new and under-construction projects, where the buyer's timeline and budget band matter more than anything else in the first conversation.
Every hour a paid enquiry waits in an inbox, the buyer is hearing from other brokers. The fix is not more calling hours — it is a useful WhatsApp reply within about a minute, including evenings and weekends.
PropTiger tip: Genluno asks PropTiger buyers about their timeline, so you can see who wants to move in soon and who can wait for possession before the visit.
FAQ
Forward your PropTiger lead emails to your brokerage's Genluno address. In the Genluno dashboard, choose PropTiger as a lead source and copy your forwarding address (it looks like leads-a7f3c91b0e42@genluno.xyz). Then set a rule in the email account that receives PropTiger leads to forward lead emails from proptiger.com to that address. Genluno reads the buyer's name and phone number from each lead email and messages the buyer on WhatsApp within about 60 seconds. If the same buyer enquires again, Genluno skips the later enquiry, so the buyer isn't messaged twice.
No. You just set a forwarding rule that sends PropTiger lead emails to your brokerage's Genluno forwarding address. Genluno never signs in to your mailbox and only sees the emails you forward. You can add a tag such as +proptiger to the address; tagged addresses still reach your brokerage.
Yes. Once a PropTiger lead has answered the qualifying questions, Genluno offers open visit slots from your visit hours, confirms the one the buyer picks on WhatsApp and emails you the booking.
Genluno's first message is a WhatsApp template in English or Hindi, whichever your brokerage chooses, addressed to the buyer by first name and introducing your brokerage by name. Once the buyer replies, Genluno's AI mirrors their language and replies in English, Hindi or Hinglish. It doesn't reply in other regional languages.
No. Genluno messages buyers from its shared WhatsApp Business number, so there's nothing to set up. Your brokerage name appears on the first message.
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