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Portals30 Sept 20261 min read

NoBroker leads: how to reply in the first minute

By , Founder of Genluno

How fast should a broker reply to a NoBroker lead?

Four-step first-minute routine for replying to a NoBroker lead

Aim for a useful WhatsApp message within 60 seconds and treat five minutes as the outer limit. The buyer has usually enquired with other brokers too, and the first specific, helpful reply tends to frame the conversation.

What should the first message contain?

  • Your name and brokerage, so it does not look like spam.
  • The exact property or locality they enquired about.
  • One easy question such as buy versus rent or a rough budget band.

A routine that works for one broker or a team

  1. One place for alerts. Forward portal lead emails to a single address instead of watching separate inboxes.
  2. Reply first, qualify second. Send the short opener, then collect budget, locality and timeline one message at a time.
  3. Book in the same chat. Offer two concrete slots.
  4. Review silent leads each evening. One follow-up the next morning, then stop.

Where does Genluno fit?

Genluno takes the forwarded NoBroker lead email and sends the WhatsApp first reply in about 60 seconds: a fixed template with the buyer's first name and your brokerage name (it doesn't name the property). It then qualifies the buyer in English, Hindi or Hinglish and offers three visit slots so they can book one. See the NoBroker integration for setup, or start the free trial.

Frequently asked questions

How does Genluno get my NoBroker leads?

You forward the NoBroker lead emails to your unique Genluno address, shown in your dashboard.

Does it handle the same buyer enquiring on several portals?

Yes, within your account. All 10 portals feed one pipeline, and if the same buyer (same phone number) enquires again while their lead is open, Genluno skips the later enquiry so they aren't messaged twice. See one queue for all your portals.

What does Genluno cost?

Founding 100 prices, available until 100 paying brokers join, start at ₹2,499 a month (list price ₹2,999), locked for 12 months with no GST added, after a 5-day free trial with no card needed. See pricing.

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